Privacy Policy

Privacy Policy for Julie’s Case Management

Effective Date: May 27, 2025

At Julie’s Case Management, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, case management services, and communications. Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, mailing address, date of birth, and other details you provide when registering for our services, filling out forms, or communicating with us.
  • Health and Case-Related Information: Information related to your case management needs, such as medical history, care preferences, or other relevant details, provided during consultations or through forms.
  • Communication Preferences: Information about your preferences for receiving communications, including SMS opt-in consent for text message updates.
  • Usage Data: Information about your interactions with our website or services, such as IP address, browser type, device information, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.
  1. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services. Specific uses include:

  • Service Delivery: To manage your case, coordinate care, and provide tailored support based on your needs.
  • Communication: To contact you with updates, appointment reminders, or responses to your inquiries, including via email, phone, or SMS (if you have opted in).
  • Website Improvement: To analyze usage patterns, improve our website’s functionality, and enhance user experience.
  • Legal and Security Purposes: To comply with legal obligations, protect against fraud, and ensure the security of our services.
  • Administrative Purposes: For billing, account management, and internal record-keeping.
  1. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We engage trusted third-party service providers to perform functions such as website hosting, data storage, payment processing, or analytics. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • For Legal Compliance: We may disclose information if required by law, such as in response to a court order, subpoena, or other legal process, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with safeguards to ensure continued protection.
  • With Your Consent: We may share your information with other parties if you provide explicit consent.

Important Note on SMS Opt-In: SMS opt-in or phone numbers provided for the purpose of SMS are not shared with any third party or affiliate company for marketing purposes.

  1. Your Choices and Rights

You have choices regarding your personal information:

  • Opt-Out of Communications: You may opt out of receiving promotional emails or SMS messages by following the unsubscribe instructions in those communications or contacting us directly. Note that you may still receive essential service-related communications.
  • Access and Update Information: You may request access to, correction of, or deletion of your personal information by contacting us at the details provided below.
  • Cookies: You can disable cookies through your browser settings, though this may affect the functionality of our website.
  • Do Not Track: Our website does not currently respond to “Do Not Track” signals, but you can manage tracking preferences via your browser.
  1. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. Please take care to protect your account credentials and contact us immediately if you suspect unauthorized activity.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes, unless a longer retention period is required or permitted by law.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

  1. International Data Transfers

If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Please review this policy periodically.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Julie’s Case Management

Email: juliescasemanagement@gmail.com

Phone: 727) 498-3587

Website: https://juliescasemanagement.com

Accessibility Note: This Privacy Policy is accessible via a link in the footer or header of every page on our website and is presented on a single page for your convenience.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: May 27, 2025